Frequently Asked Questions

Q: Where can I use DRNK:AR?
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Trade fairs, private events and sales, tasting rooms (and virtual tasting rooms), marketing campaigns, retail promotions, staff training — the possibilities are endless.
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Q: Which countries are DRNK:AR available in?
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We are available in over 50 countries across North America, South America, Europe, Africa, and Asia-Pacific (including China).
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Q: What do we need from you?
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1. Measurements and high-resolution images of your bottles and labels.
2. Use our “See my virtual story” tag to let customers know that you have an AR label.
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That’s all! No need to change your existing labels. All back-end matters such as app and platform development, maintenance, and hosting will be handled by us.
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Q: How long will it take for my AR labels to be ready?
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AR Product: 3 days, 2D Animation: 15-30 days, 3D Animation: 30 days, Interactive AR Portal: 10-15 days
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Q: How long will my DRNK:AR subscription be valid for?
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All subscriptions will be valid for 12 months, after which you can renew it on a yearly or monthly basis. Other AR Experiences such as Animated Label, AR Portal, etc. will always be available (one-off payment) as long as you have an active subscription.
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Q: Why are extra features like extra languages and additional regions charged separately?
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It is to cover the costs for quality translators and voice artists.
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Q: What kind of content is included in my AR experience?
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Depending on the services you choose, different components will be available in your AR experience.
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Q: What is the user journey like on the DRNK:AR mobile app?
1. Activate WebAR from a website or social media channels for a “preview” and be redirected to download DRNK:AR.
2. Launch the app and use the in-app camera function to scan your label and explore the full AR experience. (Users with the app already installed will skip the first step.)

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